Difference between revisions of "Remote Access"

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== Perparing your System ==
== Preparing your System ==
Make sure your java is update [http://java.com/en/ http://java.com/en/]
Make sure your system has a modern HTML5 browsers, such as the latest versions of Chrome, Firefox
=== Windows ===
== Accessing Remote ==
#Open the '''Control Panel''' then open '''Java'''
https://remote.pscnaturalfoods.com
#After the '''Java Control Panel''' opens, there will be a tab that says '''Security''' Click on that.
 
#Make sure '''Enable Java content in browser''' is checked.
== Change Password ==
#Click '''Edit Site List''' then click '''Add''' in the blank line enter in '''<nowiki>https://users1.pscnaturalfoods.com</nowiki>''' and click '''Add''' again
*Click on the Keyboard in the system tray.
=== MacOS X ===
*Click on Ctrl and Alt so they are highlighted.
* If using a 64bit mac, your web browser must also be 64bit.  There is currently no 64bit version of Chrome for the mac.
*Then clicked on Delete. This should open up a new screen.
#Open the System Preferences and look at the bottom row there should be '''Java''' click on it.
*Start by click on Ctrl and Alt again to unhighlight them
#After the '''Java Control Panel''' opens, there will be a tab that says '''Security''' Click on that.
*Then go ahead and click on Change password.
#Make sure '''Enable Java content in browser''' is checked.
#Click '''Edit Site List''' then click '''Add''' in the blank line enter in '''<nowiki>https://users1.pscnaturalfoods.com</nowiki>''' and click '''Add''' again
== Loging in Remotely ==
#First open your internet browser and go to [https://users1.pscnaturalfoods.com/cgi-bin/welcome/users https://users1.pscnaturalfoods.com/cgi-bin/welcome/users]
#Enter in your '''USERNAME''' and '''PASSWORD''' you use to login while at work.
#After login there will be a page that has a table with the title '''Virtual Office Bookmarks''' in there you should see a '''Your Name''''s PC, click on it.
#:Now you may get prompted about a Java update, see [[Remote Access#Perparing your System|Perparing your System]]
#A pop up box should appear with the title '''Security Warning''' This is normal, please click on '''Continue'''
#:Now you may get prompted about a Java update this one will be titled '''Security Warning''', see [[Remote Access#Perparing your System|Perparing your System]]
#Another different looking '''Security Warning''' will pop up, this one will require you to check a box near the bottom.  Check it and hit '''Run'''
#Now this should be the LAST '''Security Warning''' pop up.  With the options Block and '''Don't Block'''.  Click '''Don't Block'''.
#This next pop up will be a '''Remote Desktop Connetion''' pop up.  Click '''Connect'''
== Trouble Shooting ==
==== Java Application Blocked ====
This means you didn't complete the last step in [[Remote Access#Perparing your System|Perparing your System]]
==== Clicked Block ====
#Follow [[Remote Access#Perparing your System|Perparing your System]] steps again till you get back to the '''Security Tab'''
#Click on '''Restore Secuirty Prompts''' and then '''Restore All'''

Latest revision as of 19:47, 26 June 2020

Preparing your System

Make sure your system has a modern HTML5 browsers, such as the latest versions of Chrome, Firefox

Accessing Remote

https://remote.pscnaturalfoods.com

Change Password

  • Click on the Keyboard in the system tray.
  • Click on Ctrl and Alt so they are highlighted.
  • Then clicked on Delete. This should open up a new screen.
  • Start by click on Ctrl and Alt again to unhighlight them
  • Then go ahead and click on Change password.
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