Difference between revisions of "Policies"

From PSC IT Wiki
Jump to navigation Jump to search
 
(7 intermediate revisions by the same user not shown)
Line 1: Line 1:
===Access===
===Access===
{| class="wikitable"
{| class="wikitable sortable"
! What?
! What?
! Whos Call?
! Whos Call?
Line 8: Line 8:
|-
|-
| Webmail
| Webmail
| ??????
| Manager
|-
|-
| Remote Access
| Remote Access
| Manager
| Manager
|-
| Content Filter Exception
| Manager
|-
| Temporary Content Filter Exception
| Lance
|-
| Downtime of Major Service
| Don
|-
| Downtime of Minor Service
| Lance
|}
|}


===Software===
===Software===
{| class="wikitable"
{| class="wikitable sortable"
! What?
! What?
! Whos Call?
! Whos Call?
Line 24: Line 36:
| Program to help them work more efficiency (Paid)
| Program to help them work more efficiency (Paid)
| Manager
| Manager
|-
| Replacement Program for a non-working one (Free)
| Lance
|-
| Replacement Program for a non-working one (Paid)
| Manager
|-
| Windows Upgrade
| Manager
|-
| Office Upgrade
| Manager
|-
| Service Replacement
| Manager
|-
| New Email Address
| Lance
|}
|}
===Hardware===
===Hardware===
{| class="wikitable"
{| class="wikitable sortable"
! What?
! What?
! Whos Call?
! Whos Call?
Line 46: Line 77:
|-
|-
| Broken Computer
| Broken Computer
| Lance
|-
| Broken Keyboard or Mouse
| Lance
|-
| New Keyboard or Mouse
| Lance
|}
===Telxon===
{| class="wikitable sortable"
! What?
! Whos Call?
|-
| Replacement Unit
| Lance
|-
| Replacement Wand
| Lance
|-
| Replacement Batteries
| Lance
|-
| Replacement AC Charger
| Lance
|-
| Additional Unit
| Manager
|-
| Frist time Unit
| Manager
|}
===Lance===
{| class="wikitable sortable"
! What?
! Whos Call?
|-
| Schedule Change
| Don
|-
| Helping out OE
| Lance
| Lance
|}
|}

Latest revision as of 20:08, 19 December 2020

Access

What? Whos Call?
Email on Phone Manager
Webmail Manager
Remote Access Manager
Content Filter Exception Manager
Temporary Content Filter Exception Lance
Downtime of Major Service Don
Downtime of Minor Service Lance

Software

What? Whos Call?
Program to help them work more efficiency (Free) Lance
Program to help them work more efficiency (Paid) Manager
Replacement Program for a non-working one (Free) Lance
Replacement Program for a non-working one (Paid) Manager
Windows Upgrade Manager
Office Upgrade Manager
Service Replacement Manager
New Email Address Lance

Hardware

What? Whos Call?
Upgrade Monitor Manager
Dual Monitor Manager
Broken Monitor Lance
Computer Upgrade Manager
Computer Upgrade (Unbearably Slow) Lance
Broken Computer Lance
Broken Keyboard or Mouse Lance
New Keyboard or Mouse Lance

Telxon

What? Whos Call?
Replacement Unit Lance
Replacement Wand Lance
Replacement Batteries Lance
Replacement AC Charger Lance
Additional Unit Manager
Frist time Unit Manager

Lance

What? Whos Call?
Schedule Change Don
Helping out OE Lance