Difference between revisions of "Remote Access"

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== Preparing your System ==
== Preparing your System ==
Make sure your system has a modern HTML5 browsers, such as the latest versions of Chrome, Firefox
Make sure your system has a modern HTML5 browsers, such as the latest versions of Chrome, Firefox
==  
== Accessing Remote ==
https://remote.pscnaturalfoods.com


== Loging in Remotely ==
== Change Password ==
#First open your internet browser and go to [https://users1.pscnaturalfoods.com/cgi-bin/welcome/users https://users1.pscnaturalfoods.com/cgi-bin/welcome/users]
*Click on the Keyboard in the system tray.
#Enter in your '''USERNAME''' and '''PASSWORD''' you use to login while at work.
*Click on Ctrl and Alt so they are highlighted.
#After login there will be a page that has a table with the title '''Virtual Office Bookmarks''' in there you should see a '''Your Name''''s PC, click on it.
*Then clicked on Delete.  This should open up a new screen.
#:Now you may get prompted about a Java update, see [[Remote Access#Perparing your System|Perparing your System]]
*Start by click on Ctrl and Alt again to unhighlight them
#A pop up box should appear with the title '''Security Warning''' This is normal, please click on '''Continue'''
*Then go ahead and click on Change password.
#:Now you may get prompted about a Java update this one will be titled '''Security Warning''', see [[Remote Access#Perparing your System|Perparing your System]]
#Another different looking '''Security Warning''' will pop up, this one will require you to check a box near the bottom.  Check it and hit '''Run'''
#Now this should be the LAST '''Security Warning''' pop up.  With the options Block and '''Don't Block'''.  Click '''Don't Block'''.
#This next pop up will be a '''Remote Desktop Connetion''' pop up. Click '''Connect'''
== Trouble Shooting ==
==== Java Application Blocked ====
This means you didn't complete the last step in [[Remote Access#Perparing your System|Perparing your System]]
==== Clicked Block? ====
#Follow [[Remote Access#Perparing your System|Perparing your System]] steps again till you get back to the '''Security Tab'''
#Click on '''Restore Secuirty Prompts''' and then '''Restore All'''

Latest revision as of 19:47, 26 June 2020

Preparing your System

Make sure your system has a modern HTML5 browsers, such as the latest versions of Chrome, Firefox

Accessing Remote

https://remote.pscnaturalfoods.com

Change Password

  • Click on the Keyboard in the system tray.
  • Click on Ctrl and Alt so they are highlighted.
  • Then clicked on Delete. This should open up a new screen.
  • Start by click on Ctrl and Alt again to unhighlight them
  • Then go ahead and click on Change password.
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